How to change and edit your name, email or phone number:
- Firstly, login to your account here.
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Select "Address & payment details🏡" then under "Your info" click "Edit your details"
How to change and edit your delivery address:
- Firstly, login to your account here.
- Select "Address & payment details🏡" then click "Manage addresses" to view all addresses linked to your account. Make sure you delete any old ones while you're here!
- There is an "Edit" button on this, should you need to update this if you move, for example. If you would like to add an address, click "Add a New Address".
How to change and edit your payment details:
There are a couple of paths to be able to change your address, but these are the simplest steps! You'll need to ensure your account address is correct, as well as ensuring the delivery addresses connected to any active subscriptions are also correct.
- Firstly, login to your account here.
- Select "Manage subscriptions 🍓" and then select "Address & payment details" on the following page
- Select "Manage payment methods"
- You will have the options to:
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Add payment method: simply click this buttons and enter your details. You will be asked if you want to use your delivery address as the billing address or enter another one, and whether you would like all of your subscriptions to be moved over the this payment method. Check or uncheck the boxes as desired.
- Edit an existing payment method: you can change the billing address and whether this payment method is used for your subscription. Please note you will need to enter your card details in order to make a change
- Remove an existing payment method: you can delete a payment method. If you want to use it again, you’ll need to re-enter the details via Add payment method. You will not be able to remove a payment method which is connected to a subscription.
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However, please note that, due to the sensitive nature of billing details, we may not be able to action changes on your behalf - we'll help walk you through it though.💖